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International Conference on Customer Experience and Predictive Insights (ICCEXPI-26)

18th - 19th November 2026 Washington DC, USA
Hybrid Access Invitation Support

Join researchers, academicians, professionals, and industry experts to exchange ideas, strengthen academic collaboration, and explore research-driven practices across diverse disciplines.

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Professional Academic Experience

Participate in structured academic sessions, expert discussions, and professional knowledge-sharing opportunities.

Official Invitation Letter Available

Registered listeners can request an official invitation letter after successful registration confirmation.

Benefits of Registering as Listener
Access to Conference Sessions

Attend keynote, plenary and technical sessions across relevant academic tracks.

Academic Networking

Connect with researchers, professionals, academicians and industry specialists.

Certificate of Participation

Receive an official participation certificate after successful attendance.

Invitation Letter Support

Request official invitation letter support after confirmed registration.

Conference Materials

Access available session resources, proceedings and digital materials.

Professional Insights

Gain practical and research-oriented insights from expert discussions.

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4 Terms & Condition
Conference Programme and Participation Policy:

The Organiser may integrate aligned research topics, academic fields, and relevant SDGs into interdisciplinary or multidisciplinary sessions to facilitate meaningful discussion, cross-sector perspectives, and future research cooperation.

Refund, Cancellation, Postponement, Travel and Transfer of Registration:
Refund Policy:

If the registrant is unable to attend and is not in a position to transfer his/her participation to another person or event, then the following refund arrangements apply: Keeping given advance payments towards Venue, Printing, Shipping, Hotels, and other overheads, we had to keep the Refund Policy as the following slabs:

1. Cancellations made before 60 days of the conference are eligible for a full refund, subject to a $100 cancellation charge.
2. Cancellations made within 60-30 days of the conference are eligible for a 50% payment refund.
3. Cancellations made within 30 days of the conference are not eligible for a refund.
4. Virtual Participation registrations are non-refundable.

(a) The above refund policies are applicable only if the registrant has not received the official invitation letter for participation in the event, If the client receives the conference invitation letter but cannot attend the conference, no refund will be provided.

(b) If the client cannot attend the conference for any personal reasons, the registration fee is not refundable. However, the fee will be considered as a credit to participate in any of our international conferences within one year from the date of registration.

(c) In the event of a visa denial, travel reasons, or natural calamities preventing attendance, the registration fee will not be refunded. However, the fee will be considered as a credit to participate in any of our international conferences within one year from the date of registration.

(d) Since this conference is hybrid, the organizer reserves the right to conduct it in any format, physical or virtual. Refunds will not be provided for format changes.

(e) For participants who register close to the conference date or after the standard registration deadline, The registration will be considered for virtual participation only, as the conference is in hybrid mode. However, you will be eligible to attend one more international conference based on your registration category.

Cancellation Policy:

If the organizer cancels this event for any reason, you will receive a credit for 100% of the registration fee paid. You may use this credit for another event which must occur within one year from the date of cancellation.

Postponement of Event:

If the organizer postpones an event for any reason and you are unable or unwilling to attend on rescheduled dates, you will receive a credit for 100% of the registration fee paid. You may use this credit for another event which must occur within one year from the date of postponement.

Travel and Accommodation Responsibilities:

a) The responsibility for making and managing travel arrangements, including flights, transportation, and accommodation, lies solely with the individual participant.

b) In the event of any changes to the conference format, cancellation, or venue adjustments, the organizers cannot assume responsibility for any costs incurred by participants for travel or accommodation.

Transfer of registration:

All fully paid registrations are transferable to other persons from the same organization if the registered person is unable to attend the event. Transfers must be made by the registered person in writing to [email protected]. Details must include the full name of the replacement person, their title, contact phone number, and email address. All other registration details will be assigned to the new person unless otherwise specified. Registration can be transferred from one conference to another conference of the same organizer if the registrant is unable to attend one of the conferences

However, Registration cannot be transferred if it is intimated within 14 days of the respective conference. The transferred registrations will not be eligible for Refund.

Visa Information:

The organizer will not directly contact embassies and consulates on behalf of visa applicants. All delegates or invitees should take responsibility for their visa and travel arrangements. Important note for failed visa applications: Visa issues cannot come under the consideration of the cancellation policy of the organizer, including the inability to obtain a visa.

N.B:

All cancellations or modifications of registration must be made in writing to [email protected]

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Conference Session Tracks

Aligned with United Nations Sustainable Development Goals

Our conference tracks support global knowledge exchange, innovation, and sustainable development priorities across diverse disciplines.

SDG 8 SDG 9
01 Innovations in Customer Experience Management
This track explores the latest methodologies and technologies in managing customer experiences. It emphasizes the role of data analytics in enhancing customer satisfaction and loyalty.
02 Predictive Analytics in Marketing Strategies
This session focuses on the application of predictive analytics to inform marketing strategies and decision-making processes. Participants will discuss case studies that demonstrate successful predictive modeling in marketing.
03 Behavioral Analytics and Consumer Insights
This track delves into the use of behavioral analytics to gain deeper insights into consumer behavior. It aims to uncover how these insights can drive effective marketing and business strategies.
04 Enhancing Customer Loyalty through Data-Driven Decisions
This session examines the impact of data-driven decisions on customer loyalty programs. It will highlight best practices for leveraging analytics to foster long-term customer relationships.
05 Mapping the Customer Journey with Analytics
This track focuses on the techniques and tools used for customer journey mapping. It emphasizes the importance of analytics in understanding and optimizing each touchpoint in the customer experience.
06 Operational Efficiency through Data Insights
This session explores how data analytics can enhance operational efficiency within organizations. It will cover strategies for integrating analytics into business processes to drive performance improvements.
07 Personalization Strategies in Customer Engagement
This track investigates the role of personalization in enhancing customer engagement. Participants will discuss innovative approaches to tailoring customer interactions based on data insights.
08 Market Segmentation Techniques and Applications
This session focuses on advanced market segmentation techniques and their applications in business strategy. It aims to highlight how segmentation can be optimized through data analytics.
09 Business Intelligence for Informed Decision Making
This track examines the role of business intelligence tools in facilitating informed decision-making. It will discuss the integration of various data sources to enhance organizational insights.
10 Performance Metrics and Analytics in Business
This session explores the development and application of performance metrics in business analytics. It aims to provide frameworks for measuring success and driving continuous improvement.
11 Decision Support Systems and Predictive Modeling
This track focuses on the integration of decision support systems with predictive modeling techniques. Participants will explore how these systems can enhance strategic planning and operational decisions.